UserWorks - For a Better User Experience

UserWorks did a study a few months ago for the Government Accountability Office (GAO) on the understandability of credit-card disclosure materials to the general population. Our research project was part of a larger GAO study that has just been reported in The Washington Post. Angela Colter, who led UserWorks' portion of the study, will be blogging about it in the next few days. Stay tuned...